Privacy Policy

Privacy Policy

Your privacy is very important to us.

OCEAN MEET SKY respects your privacy and is committed to safeguarding the confidentiality of your personal information. This Privacy Policy (hereinafter referred to as the 'Policy') details our commitment to respecting the privacy of all visitors and members of our Site. This Policy is designed to help you understand how OCEAN MEET SKY collects, uses, discloses and protects any information, including personal information, collected when using this website. 

By visiting or using this website, you accept the terms described and consent to the collection and use of personal information as outlined in this Policy.

CHANGES TO THIS POLICY

We will post any modifications or changes to this policy on this Site. We reserve the right to modify this policy at any time, so we encourage you to review it frequently.  Changes and clarifications will take effect immediately upon posting on this Site.  If we make any material change(s), you will see a notice upon accessing the Platform within (30) thirty days prior to such changes taking effect. This Policy was last updated November 29, 2020.

WHAT INFORMATION WE COLLECT

Visitors to this Site are only required to provide as much information as is reasonably necessary to complete any transaction related to our products and services including any customers services and employment opportunities. If you initiate a purchase using the platform, we must collect the information necessary to process, invoice, and fulfill your order including any customer service. If you create an account on the Platform, we will collect information as set forth in the account creation form for the purposes of identification and protection of your account.

Additionally, we automatically receive certain information concerning the device you are using, such as browser session data to store your shopping card, your web internet protocol (IP) address, language, operating system version, and geographic location. 

USING THE INFORMATION WE COLLECT

We may use your personal data for the following purposes, depending on the circumstances:

  • operating and improving our Site;
    •
  • administering your account including any communication with you regarding your account;
    •
  • processing and invoicing of orders;
    •
  • processing payments you make;
    •
  • sending you an order confirmation;
    •
  • shipping and delivering a product;
    •
  • responding to your inquiries, comments and other requests;
    •
  • providing technical support; 
    •
  • ensuring quality control;
    •
  • maintaining internal record keeping for legal, fiscal, and accounting purposes;
    •
  • customizing of the experience on the platform according to personal interests;
    •
  • with your consent, send you marketing e-mails and other alerts, news and updates;
    •
  • responding to applications for employment;
    •
  • analyzing our customer’s interests, behaviours and preferences in order to improve our products and services.
    •

    DIRECT MARKETING

    We may ask you if we can use the specific information to send you promotional information.  You can change your mind at any time by writing to or emailing us at care@oceanmeetsky.com

    RECORDS RETENTION 

    We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with the law.  Afterward, the information is anonymized or securely deleted.

    Should you delete your account, please note that we may retain your information as required for legal, fiscal, and accounting purposes, or as required to assist us in the enforcement of this policy and any other terms and conditions applicable to the Platform.

    SECURITY

    We follow generally accepted industry standards to protect your personal information against being inappropriately lost, misused, accessed, disclosed, altered or destroyed.

    However, please note that no transmission over the Internet or electronic storage system is ever guaranteed to be completely secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us at wecare@OceanMeetSky.com.

    A NOTE ABOUT CHILDREN

    We do not intentionally gather personal information from visitors who are under the age of 13. If a parent or guardian becomes aware that their child has provided us information without their consent, please contact us using the details provided in our Contact Information section below. We will attempt to delete such information from our storage as soon as possible.

    USE OF COOKIES

    Every time you visit the Site, cookies share with us the information gathered about your device to help us provide you with a better experience by tailoring the Platform’s operation to your needs and preferences.  For example, it may allow us to identify which pages you find useful and which you do not.

    Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  However, this may prevent you from taking full advantage of the website.

    SHARING INFORMATION WITH THIRD PARTIES

    We may use your personal data with our third-Party providers used by us to the extent necessary to allow them to perform the services they provide to us. These services include but are not limited to payment gateways, data analysis, e-mail delivery. Certain providers we use may be located outside of Canada.  Your information may therefore become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    We are not responsible for third-party service providers’ data security practices.

    LINKS TO THIRD PARTIES' WEBSITES OR APPLICATIONS 

    Our Site may contain certain links that direct you to websites or applications outside the platform, operated by third parties. This Policy does not cover the privacy practices of such third parties.  It is your responsibility to review their privacy policies before submitting any data to them. We assume no liability with respect to the privacy practices of third parties. 

    HOW TO ACCESS AND/OR CHANGE YOUR PERSONAL INFORMATION

    If you provide us personal information and decide against it afterwards, you may withdraw your consent for the continued collection, use or disclosure of your information, at any time, by contacting us in writing at the email or address provided below. In certain instances, we will nevertheless have to retain your information to protect our legitimate interests or comply with our legal obligations. It may also not be technologically possible to review certain information that is stored in non-erasable and aggregate form.

    You may also request to know what personal information we hold about you. Such requests must be made in writing and sent to the email or address provided below. A small fee will be payable.

    CONTACT INFORMATION

    If you believe any information we are holding on you is incorrect or incomplete, please notify us in writing as soon as possible, using the address provided below. We will promptly correct any information found to be incorrect.

    To access, correct or delete any personal information we have about you, modify your consent, register a complaint or inquire about our privacy practices, please contact us in writing at hello.oceanmeetsky@gmail.com